CareNow Urgent Care clinic opens in new location
Oct 24, 2024 02:43PM ● By Becky Ginos
Lakeview CEO Troy Wood and CareNow Center Manager Mykol Castillo are cheered on as they cut the ribbon on the new clinic. Photo by Becky Ginos.
Patients who are in need of quality medical care without the long wait can find it at CareNow Urgent Care in Bountiful. The clinic recently moved from its old location in the Renaissance Town Center to its new location at 175 W. 500 South. The facility is part of HCA Healthcare’s Mountain Division, locally known as MountainStar Healthcare.
“This combines a community hospital with urgent care,” said Troy Wood, Lakeview Hospital CEO at a ribbon cutting for the clinic on Wednesday. “It allows us to do what we do well and allows them to do what they do well.”
There are fewer primary care doctors, he said. “Sometimes it takes a long time to get an appointment. The clinic is open in the evenings and Saturdays and Sundays. Patients can get things like labs or X-rays here. It’s a lower cost option with quicker care.”
Woods said he appreciates the partnership. “It’s in an ideal location and I’m excited for the future of the facility. We all need to work together. It takes a village to take care of communities.”
“We went from four rooms to seven patient rooms,” said Center Manager, Mykol Castillo. “We have updated X-ray equipment, a triage room for stitches, etc. and a nicer waiting area.”
It’s for more urgent needs that aren’t necessarily an emergency, she said. “We see patients in the clinic and if it calls for more speciality care we send them to Lakeview.”
Castillo said their goal is to keep wait times to 15 minutes or less. “There is always one provider on staff with a rotating medical doctor, physician’s assistant and nurse practitioner. They’re amazing.”
Dr. Zimmerman has been with CareNow for two years. “I do occupational medicine,” she said. “That deals with worker’s compensation on injury cases. I love the system of being in one place so that workers get the continuity of care. I work with them until the case is closed.”
“We strive for patient satisfaction,” said Castillo. “I feel our staff actually cares about the patient.”
CareNow Urgent Care is open Monday-Friday from 8 a.m.-8 p.m. and Saturday from 8 a.m.-7 p.m. and on Sunday from 8 a.m.-5 p.m. and all holidays excluding Thanksgiving and Christmas. No appointment is necessary. λ